Privacy Policy


Please read this Privacy Policy and Notice of Privacy below, along with my Website Disclaimer and Terms and Conditions, before using this Website.

Privacy Policy Consent

The website and its content are owned and operated by Corinne Eisenhardt, LPCC (“Company,” "me," "my," or“I"). The term “you” refers to the user or viewer of our Website (“Website”).

This Privacy Policy describes how I collect, use, process and distribute your information. This is including Personal Data used to access this Website. I will not use or share your information with anyone except as described below.

I reserve the right to change this Privacy Policy on my website at any time without notice.  By using my website, you consent to this Privacy Policy, whether or not you have read it.

Information I May Collect

I may collect personal information from you so that I can continue to improve the website content and help provide you with exceptional service.  I will only collect the minimum amount of information necessary to fulfill my obligation to you.  I may collect the following:

  1. A name, phone number, and email address if you are interested in setting up a phone consultation. In scheduling a consultation, you would be affirmatively consenting to this by providing this information to us in my scheduling form.

  2. Billing information, including name, address, and credit card information, so that we can process payment to deliver our products or services to you under our contractual obligation.

Personal Data you are giving me is voluntary, and by providing this information, you are giving consent for us to use and collect this Personal Data. You are welcome to opt-out or request for us to delete your personal data collected online at any point by contacting me at

If you choose not to provide us with certain personal data, you may not be able to participate in certain aspects of our website or sevices.

Other Information We May Collect

1.      Anonymous Data Collection and Use

To maintain our Website, I may use your IP address to help diagnose problems with our server. I may do this by identifying which areas of the Website are most heavily used and change the content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is data that cannot personally identify you but is helpful to us for advertising purposes and for improving our services. I do not collect information on your activities on any other websites. This data may also be shared with business partners and contract workers helping with marketing.

2.      Use of "Cookies"

I may use the standard "cookies" feature of major web browsers. I do not set any personally identifiable information in cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling may change your ability to access certain content or features.

What I Do With the Information I Collect

 1.      Contact You

I may contact you with information that you provide to me based on these lawful grounds for processing if you give us your clear, unambiguous, affirmative consent to contact you.  I may also contact you if I feel you have a legitimate interest in hearing from us.  For example, if you sign up for a webinar, I may send you marketing emails based on the content of that webinar.  You will always have the option to opt-out of any of our emails by contacting me at

 2.      Process Payments

I will use the data you give to us to process your payment for services rendered under a contract. I only use third-party payment processors that take the utmost care in securing data and comply with the GDPR.

3.      Targeted Social Media Advertisements

I may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

4.  Law enforcement 

Under certain circumstances, I may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Submission, Storage, Sharing, and Transferring of Personal Data

The personal data you provide to me is stored internally or through a data management system. Your data will only be accessed by those who help to obtain, manage or store that information or who have a legitimate need to know such Personal Data (i.e., payment processors, contracted workers, or employees).

Data Retention

I retain your data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. I may include certain data for longer periods if necessary for legal, contractual, and accounting obligations.


I aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms, and Conditions, or any other Terms of Use or agreement with us.


To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password. I am not liable for any loss' or damages that arise from your failure to protect your username, password, or account information.   You agree to notify me immediately of any unauthorized use of your username or password or if you suspect any other security breach.

I will use my best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary with the above confidentiality terms. Including when the law requires it or in the good faith belief that such action is necessary.

How You Can Access, Update or Delete Your Personal Data

You have the right to:

  1. Request information about how your Personal Data is being used and request a copy of what Personal Data I use.

  2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.

  3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure.

  4. Withdraw your consent at any time to the processing of your Personal Data.

  5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.

  6. Receive Personal Data portability and transference to another controller without our hindrance.

  7. Object to our use of your Personal Data.

  8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

Anti-Spam Policy

We have a no-spam policy and provide you with the ability to opt-out of our communications by emailing We have taken the necessary steps to ensure that we comply with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.


I take commercially reasonable steps to protect the Personal Data you provide to me from misuse, disclosure, or unauthorized access.  That being said, I cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which I am aware, you will be informed immediately.

Children’s Online Privacy Protection Act Compliance

Our Website and its content is directed to individuals who are at least 18 years old or older.  I  do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU).

Third-Party Websites

I may link to other websites on our Website. I have no responsibility or liability for the content and activities of any other individual, company, or entity. Thus I cannot be held liable for the privacy of the information on their website. Please review their privacy policies and how they protect the privacy of your Personal Data.

Data Controller and Processors

I am the data controller for collecting and using your Personal Data.  We use trusted third parties as our data processors for technical and organizational purposes, including for payments and tracking website viewing. I use reasonable efforts to ensure my data processors are GDPR- compliant.

If you have any questions about this Privacy Policy, please contact me at or 1910 Hillhurst Ave, Los Angeles, CA 90027.

Last Updated: Sept 2022


Notice of Information Practices and Privacy Statement for Clients 


This Notice describes how health information may be used and disclosed and how you can get access to this information. Please review it carefully.

  1. My Pledge Regarding Health Information: I understand that health information about you and your health care is personal. I am committed to protecting yohealth information about you. I create a record of the care and services you receive from me. I need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by this mental health care practice. This notice will tell you about the ways in which I may use and disclose health information about you. I also describe your rights to the health information I keep about you, and describe certain obligations I have regarding the use and disclosure of your health information. I am required by law to:
    1. Make sure that protected health information (“PHI”) that identifies you is kept private.
    2. Give you this notice of my legal duties and privacy practices with respect to health information.
    3. Follow the terms of the notice that is currently in effect.
    4. I can change the terms of this Notice, and such changes will apply to all information I have about you. The new Notice will be available upon request and in my office.
  2. How I May Use and Disclose Health Information About You: The following categories describe different ways that I use and disclose health information. For each category of uses or disclosures, I will explain what I mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways I am permitted to use and disclose information will fall within one of the categories.


For Treatment Payment or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care operations. I may also disclose your protected health information for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a clinician were to consult with another licensed health care provider about your condition, we would be permitted to use and disclose your personal health information, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your mental health condition.


Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other health care providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers and referrals of a patient for health care from one health care provider to another.

Lawsuits and Disputes: If you are involved in a lawsuit, I may disclose health information in response to a court or administrative order. I may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.


  1. Certain Uses and Disclosure Require Your Authorization:
    1. Psychotherapy Notes. I do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:
      1. For my use in treating you.
      2. For my use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy.
  • For my use in defending myself in legal proceedings instituted by you.
  1. For use by the Secretary of Health and Human Services to investigate my compliance with HIPAA.
  2. Required by law and the use or disclosure is limited to the requirements of such law.
  3. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.
  • Required by a coroner who is performing duties authorized by law.
  • Required to help avert a serious threat to the health and safety of others.
  1. Marketing Purposes. As a psychotherapist, I will not use or disclose your PHI for marketing purposes.
  2. Sale of PHI. As a psychotherapist, I will not sell your PHI in the regular course of my business.
  1. Certain Uses and Disclosures Do Not Require Your Authorization: Subject to certain limitations in the law, I can use and disclose your PHI without your Authorization for the following reasons:
    1. When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.
    2. For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
    3. For health oversight activities, including audits and investigations.
    4. For judicial and administrative proceedings, including responding to a court or administrative order, although my preference is to obtain an Authorization from you before doing so.
    5. For law enforcement purposes, including reporting crimes occurring on my premises.
    6. To coroners or medical examiners, when such individuals are performing duties authorized by law.
    7. For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
    8. Specialized government functions, including ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter-intelligence operations; or helping to ensure the safety of those working within or housed in correctional institutions.
    9. For workers’ compensation purposes. Although my preference is to obtain an Authorization from you, I may provide your PHI in order to comply with workers’ compensation laws.
    10. Appointment reminders and health related benefits or services. I may use and disclose your PHI to contact you to remind you that you have an appointment with me. I may also use and disclose your PHI to tell you about treatment alternatives, or other health care services or benefits that I offer.
  2. Certain Uses and Disclosures Require You to Have the Opportunity to Object: Disclosures to family, friends, or others. I may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.


  1. You Have the Following Rights with Respect to Your PHI:
    1. The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask me not to use or disclose certain PHI for treatment, payment, or health care operations purposes. I am not required to agree to your request, and I may say “no” if I believe it would affect your health care.
    2. The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
    3. The Right to Choose How I Send PHI to You. You have the right to ask me to contact you in a specific way (for example, home or office phone), or to send mail to a different address, and I will agree to all reasonable requests.
    4. The Right to See and Get Copies of Your PHI. Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that I have about you. I will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and I may charge a reasonable, cost-based fee for doing so.
    5. The Right to Get a List of the Disclosures I Have Made. You have the right to request a list of instances in which I have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. I will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list I will give you will include disclosures made in the last six years unless you request a shorter time. I will provide the list to you at no charge, but if you make more than one request in the same year, I will charge you a reasonable cost-based fee for each additional request.
    6. The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that I correct the existing information or add the missing information. I may say “no” to your request, but I will tell you why in writing within 60 days of receiving your request.
    7. The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.
  2. Acknowledgement of Receipt of Privacy Notice: Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your protected health information. By signing below, you are acknowledging that you have received a copy of HIPAA Notice of Privacy Practices.